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FAQs

  • How do I book multiple services?
    Our beauticians specialize in their respective fields and may not offer all the services provided at BeautyDel. If you want to book two different types of services, like a haircut and a manicure, you will need to secure two separate professionals and make two separate bookings. However, if you're looking to receive multiple services of the same type, you can conveniently add an additional quantity under the selected service and take advantage of our special rates for additional services. Rest assured, all the services will be provided by the same professional in a consecutive manner.
  • Can I request multiple beauticians for my appointment?
    Yes, we may arrange multiple beauticians for your group booking based on availability and service quantity. Contact Us for group inquiries.https://www.beautydel.com/events
  • Can I request a specific beautician for my appointment?
    Yes, you can request a specific beautician for your appointment. Simply Contact Us directly with your preference, and we'll provide you with their availability before you book online.
  • How do I book an appointment?
    Step 1. Click Here ​ Step 2. Input your location's postal code ​ Step 3. Choose your preferred service and input your booking details ​ Step 4. Select availability and confirm your appointment ​ No payment is charged upon booking online. The total balance plus tax is automatically charged to the card on file once the service is delivered.
  • Can I book outside of standard hours?
    Our team is dedicated to providing exceptional service and will make every effort to accommodate bookings beyond our regular business hours of 8:00am - 10:00pm. Please don't hesitate to Contact Us and inform us of your preferred service and occasion. We will personally connect with the local professionals to make arrangements.
  • Are you open on weekends and holidays?
    Absolutely! We are open seven days a week, including holidays. However, availability may vary depending on the chosen service and location. To verify availability, please visit our convenient booking site by Clicking Here.
  • When can I make a booking?
    You can schedule a booking anytime, anyday! Our convenient online booking portal is available to cater to your needs around the clock.
  • What are the operating hours?
    Our dedicated team of mobile professionals is at your service from 8:00 am to 10:00 pm, seven days a week, ensuring availability to accommodate your needs. Please note that service availability may vary depending on your location and the type of service you require. For any inquiries related to bookings, our friendly front desk admin team is here to assist you. You can reach us through our FAQ Page or by emailing admin@beautydel.com. We are always delighted to help you!
  • What services does Beautydel offer?
    We offer mobile nail, hair, makeup, and wellness services. Visit our booking site: Click Here to review our service menu. Our service offerings vary per region.
  • How does Beautydel source its beauticians?
    We want to ensure our clients are receiving not only premium but safe services every time! All our beauticians are vetted with a rigorous hiring and training process: Their technical and soft skill levels are fully assessed through multiple rounds of interviews. Only those with the highest skill sets and qualifications are onboarded to our team. They receive thorough introduction training on the BeautyDel procedure. They have open access to ongoing development and training to reach their success goals. After your appointment, our front desk team will reach out to you to make sure you are completely satisfied with your services.
  • Which area does Beautydel service?
    We serve the areas of Toronto, GTA. Our service offerings vary per region. Unsure if we offer a service in your region? Navigate to our booking portal: Click Here, select your service of choice, and enter your postal code.
  • What should I do if I experience any issues or problems with my service after it has been completed?
    If you experience any issues or problems with your service after it has been completed, please contact our front desk concierge via email at admin@beautydel.com. Our team will work promptly to address your concerns and ensure your satisfaction.
  • How do I prep for my mobile service?
    Simply provide a space near an outlet for our beauticians to set up. Your beautician will arrive with the required supplies and equipment for your mobile service. Providing our beauticians with a clean, sanitary work environment will aid in getting the best results for your service. Sit back and enjoy, we will take care of the rest! Please ensure: Sufficient space for service provision Good air circulation without strong odours Clean work areas and tabletop surfaces Satisfactory lighting for optimal visibility
  • What payment methods do you accept?
    We accept credit and debit card payments securely online when booking your services. Tips can be provided online or in cash directly to the professional.
  • Does BeautyDel offer services in hospitals?
    Regrettably, due to hospital constraints, we are unable to provide our services within hospital premises. However, we are dedicated to brightening the days of our clients in recovery. Therefore, we are delighted to extend our services to both rehabilitation and long-term care facilities.
  • Does BeautyDel provide services for seniors?
    We take great joy in catering to the needs of our senior community. It's a point of pride for us to make our services easily accessible to those who may find it challenging to visit a salon in person. To express our appreciation for our valued senior clientele, we offer an exclusive 10% discount for individuals aged 65 and above. Get Senior Rate.
  • Does BeautyDel offer medical nail services?
    Our dedicated team specializes in aesthetic nail services, and, unfortunately, we are unable to provide care for clients with infections, fungus, or ingrown nails. It's our top priority to ensure that our clients receive the highest quality care, and we strongly recommend consulting a podiatrist or medical practitioner for any medical concerns before booking a pampering service with us. Your well-being is our foremost concern!
  • Do you offer services during public holidays or special events?
    Yes, we do offer services during public holidays or special events, depending on our beauticians' availability. These appointments are provided on a first-come, first-served basis.
  • Can I reload a gift card?
    Certainly anytime! To reload a gift card please visit our online portal by Clicking Here.
  • Are gift cards refundable or exchangeable?
    No, gift cards are non-refundable and cannot be exchanged once purchased.
  • How can I check the balance on my gift card?
    To check your gift card balance, simply visit our online portal by Clicking Here.
  • How do I redeem a gift card?
    Simply enter your gift card value and 16-digit code into the Other Notes section when booking and the gift card will be applied to your invoice after the service is complete. At checkout, you will be prompted to enter your payment details in case the gift card doesn't cover the total invoice. If the gift card covers the amount, no charges will be placed on the entered card. We do not take any payments upon booking confirmation.
  • How can I customize or personalize a gift card?
    Personalizing your e-gift card is a breeze! Just follow three simple steps outlined Here to customize it to your liking.
  • How do I purchase a gift card?
    BeautyDel offers e-gift cards! Purchase your gift card online by Clicking Here. Select the desired value, provide your details along with the recipient's information, and voila! You have the option to schedule the gift card for a future date or send it instantly.
  • Can I use a gift card for multiple purchases?
    Absolutely! You can use your gift card for multiple purchases on different dates and for various services.
  • Is there a minimum notice period required for rescheduling an appointment?
    Yes, rescheduling should be done at least 24 hours in advance to avoid any service fees.
  • What is the latest I can reschedule or cancel an appointment without incurring a fee?
    You can reschedule or cancel your appointment up to 24 hours in advance without incurring a fee. Cancellations within 24 hours will incur a 30% service fee, and cancellations within 3 hours will incur a 50% service fee.
  • What is the cancellation policy?
    A 30% service fee is charged for cancellations under 24 hours. A 50% service fee is charged for cancellations under 3 hours. You may cancel or reschedule your booking from your confirmation email. To cancel your appointment, open your inbox and find the booking confirmation email titled Appointment Confirmation from BeautyDel. Click on View Booking and select Cancel or Reschedule. If rescheduling, the online system will automatically display the earliest available time slots based on your location.
  • Is there a fee for rescheduling an appointment?
    Rescheduling is free if done at least 24 hours in advance. However, if you reschedule within 24 hours of your appointment, the corresponding service fee will apply. Rescheduling within 24 hours will incur a 30% service fee, and within 3 hours will incur a 50% service fee.
  • Can I reschedule appointments outside of your business hours?
    Certainly! You may reschedule your appointments at any time, day or night, as our rescheduling functionality is available 24/7 for your convenience. To reschedule your appointment, open your inbox and find the booking confirmation email titled Appointment Confirmation from BeautyDel. Click on View Booking and select Reschedule. The online system will automatically display the earliest available time slots based on your location.
  • How do I reschedule my booking?
    To reschedule your appointment, open your email inbox and find the booking confirmation email titled Appointment Confirmation from BeautyDel. Click on View Booking and select Reschedule. The online system will automatically display the earliest available time slots based on your location.
  • What happens if I miss my appointment without cancelling?
    If you miss your appointment without canceling, the full service amount will be charged. This helps cover the travel expenses and time of our beautician, as well as the lost opportunity to serve another client.
Have Questions?

CONTACT

 

Use our website contact form to reach our front desk team.

CHAT

 

Converse with us using our chat box, located at the bottom right corner of this webpage.

EMAIL

 

 Email us at admin@beautydel.com

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